Eurostar

Eurostar connects the UK with France, Belgium and the Netherlands via the Channel Tunnel. EU rail passenger rights apply to services between EU stations (e.g. Paris–Brussels–Amsterdam).

Your rights with Eurostar

• 25%/50% compensation for delays of 60+ minutes at your final EU destination.
• Rerouting on alternative Eurostar or partner services when trains are cancelled.
• Hotel and meal assistance for significant disruptions requiring an overnight stay.
• Eurostar has its own delay repay scheme — we can also pursue EU compensation.

Tips for claiming

• Booking reference starts with your Eurostar account confirmation email.
• For Amsterdam–Paris or Brussels–London routes, note your scheduled vs actual arrival.
• e320 train cancellations due to tunnel issues have led to successful claims.

Claim with Eurostar